DOTFLOOR
Elk Grove, CA · Fort Lawn, SC — Two U.S. Warehouses
Mail: service@dotfloor.com
Phone: 1-800-642-9929
Contact Us
We're here to help! Whether you have questions about our flooring products, need installation advice, or want to discuss your project, our team is ready to assist you.
Live Chat
Chat with our team using the chat icon in the bottom right corner of this page.
Our Locations
California Office
West Coast Operations
Dotfloor Inc.
9820 Dino Dr, Suite 110
Elk Grove, CA 95624
United States
South Carolina Warehouse
East Coast Distribution
Dotfloor Inc.
2251 Catawba River Road
Fort Lawn, SC 29714
United States
Send Us a Message
Fill out the form below and we'll get back to you as soon as possible.
{% form 'contact' %} {% if form.posted_successfully? %}Frequently Asked Questions
What is your return policy?
We offer a hassle-free return policy. Unopened products can be returned within 30 days of delivery. Please visit our Refund Policy page for full details.
Do you offer free samples?
Yes! We offer samples for most of our flooring products so you can see and feel the quality before purchasing. Browse our Samples collection to order yours.
How long does shipping take?
Most orders ship within 1-3 business days. Standard delivery typically takes 5-7 business days depending on your location. Check our Shipping Policy for more details.
Can I install the flooring myself?
Absolutely! Our SPC vinyl plank flooring features a click-lock system designed for easy DIY installation. No special tools or glue required. We also offer installation kits and guides.
What warranty do you offer?
Our flooring products come with a comprehensive warranty. Visit our Warranty page for complete warranty information for each product line.
Do you offer wholesale or B2B pricing?
Yes, we offer competitive wholesale pricing for contractors, builders, and retailers. Please contact us at Service@Dotfloor.com or call 1-800-642-9929 for wholesale inquiries.
Dotfloor Inc. — Premium Flooring Solutions
Serving customers nationwide from California and South Carolina
DOTFLOOR
Dotfloor: Factory Direct. Quality Defined. We cut out the middlemen to bring you premium flooring directly from our factory.
By controlling production, we ensure innovative technology and superior durability in every plank. No markups, no compromise. Just high performance flooring at honest factory prices.
