Privacy policy
Effective Date: March 1, 2026 | Last Updated: March 4, 2026
Dotfloor Inc. (“we,” “us,” or “our”) operates www.dotfloor.com. This Privacy Policy describes how we collect, use, and share your personal information when you visit our website or make a purchase.
1. Information We Collect
Information You Provide
When you make a purchase or create an account, we collect:
- Name and contact information (email, phone number, address)
- Billing and shipping address
- Payment information (processed securely through Shopify Payments — we do not store credit card numbers)
- Order history and product preferences
Information Collected Automatically
When you browse our site, we automatically collect:
- Device Information: Browser type, operating system, IP address, and device identifiers
- Usage Data: Pages visited, products viewed, time spent on pages, and referring websites
- Cookies: Small data files placed on your device to improve your shopping experience. You can control cookies through your browser settings.
- Analytics: We use Google Analytics and similar tools to understand how visitors use our site
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Communicate with you about orders, products, and promotions
- Improve our website, products, and customer service
- Prevent fraud and enhance security
- Comply with legal obligations
- Send marketing communications (with your consent — you can opt out anytime)
3. How We Share Your Information
We share your information with:
- Service Providers: Shopify (e-commerce platform), shipping carriers (FedEx, UPS), and payment processors to fulfill orders
- Analytics Partners: Google Analytics to analyze website traffic
- Marketing Partners: Email marketing services to send newsletters (only with your consent)
We do not sell your personal information to third parties.
4. Data Retention
We retain your order information for our records unless you request deletion. If you have an account, we retain your information until you request account closure.
5. Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of marketing communications
- Withdraw consent for data processing
6. California Residents (CCPA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect and the right to request its deletion. To exercise these rights, contact us at info@dotfloor.com.
7. Security
We use industry-standard security measures to protect your information, including SSL encryption for all data transmission. Our website is hosted on Shopify’s secure platform, which is PCI DSS compliant.
8. Children’s Privacy
Our website is not intended for children under 13. We do not knowingly collect personal information from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
10. Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:
- Email: info@dotfloor.com
- Website: www.dotfloor.com/pages/contact
- Company: Dotfloor Inc. (Northann Corp)