Terms of service

Effective Date: March 1, 2026 | Last Updated: March 4, 2026

Overview

This website is operated by Dotfloor Inc. By visiting our site and/or purchasing from us, you agree to the following terms and conditions. Please read them carefully.

1. Online Store Terms

By using this site, you represent that you are at least 18 years of age or have parental consent. You may not use our products for any illegal or unauthorized purpose. A violation of any of the Terms will result in termination of your services.

2. Products and Pricing

• All product descriptions, images, and specifications are as accurate as possible. However, actual colors may vary slightly due to monitor settings.
• We reserve the right to modify prices at any time without prior notice.
• All prices are listed in US Dollars (USD).
• Flooring products are sold by the box. Please refer to each product page for box coverage (sq ft per box).
• We recommend ordering 10% extra material to account for cuts, waste, and future repairs.

3. Orders and Payment

• We accept all major credit cards, PayPal, and Shop Pay.
• Orders are subject to availability. We will notify you if a product is out of stock.
• We reserve the right to refuse or cancel any order for any reason, including suspected fraud.

4. Shipping

• We ship to all 50 US states. For shipping rates and delivery times, please see our Shipping Policy.
• Shipping times are estimates and are not guaranteed.
• Risk of loss and title for items pass to you upon delivery to the carrier.

5. Returns and Refunds

Please see our Refund Policy for detailed information on returns, exchanges, and refunds.

6. Product Warranty

• All Dotfloor flooring products come with manufacturer warranties. Warranty details vary by product line.
• Warranties cover manufacturing defects only and do not cover damage from improper installation, misuse, or normal wear and tear.
• For warranty claims, please contact us at info@dotfloor.com with your order number and photos of the issue.

7. Installation Disclaimer

Dotfloor provides installation guides and recommendations as a courtesy. We are not responsible for installation outcomes. For best results, we recommend hiring a professional installer or following our detailed installation guides carefully.

8. Intellectual Property

All content on this website — including text, images, logos, product designs, and graphics — is the property of Dotfloor Inc. and is protected by copyright laws. You may not reproduce, distribute, or use our content without written permission.

9. Limitation of Liability

Dotfloor Inc. shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our products or website. Our total liability is limited to the amount you paid for the product in question.

10. Governing Law

These Terms are governed by the laws of the United States. Any disputes shall be resolved in the courts of the state where Dotfloor Inc. is headquartered.

11. Changes to Terms

We reserve the right to update these Terms at any time. Changes take effect immediately upon posting. Your continued use of the site constitutes acceptance of updated Terms.

12. Contact Information

Questions about these Terms? Contact us:

• Email: info@dotfloor.com
• Website: www.dotfloor.com/pages/contact